Retail & Services

Orange IT Ltd. (OITL)

Orange IT Ltd. (OITL), operating as the official Group IT wing of United Group, was established to serve as the enterprise’s central technology foundation and drive digital transformation across all business verticals. By combining cutting-edge technical innovation with strategic operational leadership, OITL optimizes ICT capabilities, safeguards enterprise assets, and delivers seamless IT services to empower United Group’s growth in Industry 4.0.

Our holistic capabilities cover Business Process Automation, Web & Smart Apps, Business Intelligence, IoT, AI, IT Infrastructure Development, Network Setup, Internet Connectivity, Network Security, Server Management, and On-Demand IT Support.

As the dedicated Group IT wing, OITL manages comprehensive end-to-end technology services structured across core functional domains:

  • IT Operation Management & Enterprise Governance: Centralized oversight and strategy execution ensuring alignment of IT operations with broader corporate objectives, complete with cross-unit monitoring of all IT activity throughout United Group.
  • Network & Cyber Security: Deploying robust network architectures, perimeter defense systems, proactive threat monitoring, data security protocols, and regulatory compliance frameworks to protect corporate data and infrastructure assets.
  • IT Infrastructure & Server Management: Designing, scaling, and maintaining high-availability server environments, cloud resources, enterprise data centers, and critical hardware infrastructure to ensure continuous business performance.
  • Business Analysis & MIS Management: Translating business workflows into technology requirements, driving Business Intelligence (BI) initiatives, managing enterprise software applications (ERP), and delivering executive reporting tools for data-driven decision-making.
  • IT helpdesk & IT Services: Providing responsive, tier-based helpdesk operations, workstation support, onboarding assistance, hardware maintenance, and continuous service desk management for employees across all subsidiaries.

Through dedicated R&D efforts in Data Analytics, IoT, and Cloud Integration, OITL continues to modernize United Group’s tech ecosystem—ensuring operational efficiency, robust security, and reliable IT support across every business domain.

Message from CEO

At Orange IT Ltd. (OITL), we see technology as a strategic enabler of business growth, operational excellence, and resilience.

As the technology arm of United Group, we deliver integrated IT services across IT Operations & Governance, Network & Cyber Security, Infrastructure & Server Management, Business Analysis & MIS, and User Support & IT Services.

Our commitment is to keep technology secure, reliable, efficient, and aligned with business needs. By combining strong technical expertise with a clear understanding of the business, we continuously work to improve processes, strengthen operations, and create lasting value.

Our goal is simple: to make technology work better for the business, every day.

Soyaib Sharafi

Chief Executive Officer Orange IT Ltd.